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GRD International

Privacy Policy

Last Updated: July 7, 2026

GRD International (“GRD International,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, grd-international.vercel.app (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using this Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information you voluntarily provide to us through the Site, including:

a) E-Warranty Registration Form

  • Brand (e.g., Glider, Xbeam, Seger, WeCare, Axor, Audiobank)
  • Model Name
  • Serial Number
  • Name
  • Contact Number
  • Email ID

b) Contact Us / Enquiries

Any information you provide when reaching out via email (info@grdinternational.com) or phone (+91 81307 80078).

c) Automatically Collected Information

When you visit the Site, we may automatically collect limited technical information such as your IP address, browser type, device type, and pages visited, typically through standard web server logs or analytics tools, to help us understand Site usage and improve performance.

We do not knowingly collect sensitive personal data (such as financial information, health data, or government ID numbers) through this Site.

2. How We Use Your Information

We use the information collected for purposes including:

  • Activating and processing your product warranty registration
  • Verifying genuine product purchases and preventing fraudulent registrations
  • Connecting you with the appropriate dealer, distributor, or service centre for support
  • Responding to your enquiries, questions, or support requests
  • Improving our Site, products, and customer service
  • Sending you service-related communications (e.g., warranty confirmation, service updates)
  • Complying with legal obligations

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Our authorized dealer, distributor, and service centre network, solely to facilitate warranty activation, product support, and servicing
  • Service providers who assist us with website hosting, data storage, or customer communications, under obligations to protect your information
  • Legal or regulatory authorities, where required to comply with applicable law, legal process, or governmental request
  • Successors, in the event of a merger, acquisition, or sale of business assets, where your information may be transferred as part of that transaction

We do not share your information with third parties for their independent marketing purposes without your consent.

4. Data Storage & Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, including maintaining warranty records for the applicable warranty period, and to comply with our legal, accounting, or reporting obligations.

6. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to our legal and legitimate business requirements (e.g., active warranty records)
  • Withdraw consent for further processing, where consent is the basis of processing

To exercise these rights, please contact us using the details in Section 12 below.

7. Cookies & Tracking Technologies

The Site may use cookies or similar tracking technologies to enhance user experience and analyze Site traffic. You can control or disable cookies through your browser settings; however, this may affect certain functionality on the Site.

8. Third-Party Links

The Site may contain links to third-party websites, including dealer or distributor portals and social media pages. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies. We are not responsible for the privacy practices of any third-party site.

9. Children's Privacy

The Site is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the revised Policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, applicable rules made thereunder, and the Digital Personal Data Protection Act, 2023, to the extent applicable.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@grdinternational.com

Phone: +91 81307 80078